What Clients can Expect from European Massage Therapists

Clients are treated with respect and dignity
We provide clients with a competent and professional session each time they come for an appointment, addressing the clients' specific needs for that session.
We customize the treatment to meet the clients' needs. We do not treat everyone with the same massage. We treat what your particular body need during the session.
We perform services for which we are qualified (physically and emotionally) and able to do, and refer to appropriate specialists when work is not within our scope of practice and/or not in the clients best interest.
All our therapists stay current with information and techniques by reading, receiving regular massage sessions and by taking continuing education seminars every year.
We keep accurate records and review client charts before each session to better suit your needs, and progress of previous sessions.
Privacy and confidentiality are maintained at all times.
All equipment and supplies are clean and safe.
Clients are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on are exposed at any time. The genitals are never exposed or massaged.
Personal and professional boundaries are respected at all times.
We respect all clients regardless of the age, gender, race, national origin, sexual orientation, religion, socio-economic status, body type, political affiliation, state of health or personal habits.
We charge a fair price for our services. Payment is due at the time of service. We accept cash, checks or credit cards.
We have appointments available between 7:30m and 7:30pm, Monday through Friday and between 9AM and 3PM on Saturdays & Sundays. Clients can reach us through the office phone 24 hours a day .We do have a receptionist service connected to our online scheduling system for your convenience so you can schedule, reschedule or cancel your appointment at any time 24 hours a day.
We return call within 24 hours unless it is a holiday.
Appointments are confirmed the day before the session.
If we need to cancel an appointment, we do so within 24 hours whenever it is possible. If an emergency arises and we cannot keep an appointment, we provide a 50 percent discount with a client's next session. For non-emergency cancellations of less than 24 hours, the next session is at no charge.